Invitation to Fidelis Care’s August Provider Office Hours (2024)

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Fidelis Care Presents Brady Market with $5,000 Food Insecurity Grant

In observance of National Nutrition Month, Fidelis Care presented a $5,000 grant to support Brady Market’s programs to combat food insecurity in the Syracuse region. The grant is part of $315,000 in donations by Fidelis Care to nonprofit organizations on the front lines of fighting hunger across New York State. Food insecurity impacts about one in 10 New York households.

“Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo. “Fidelis Care is committed to promoting health and well-being in Syracuse and communities across New York State. That begins by partnering with organizations like Brady Market to help families and individuals gain access to healthy, nutritious foods.”

Brady Market in Syracuse, operated by not-for-profit Brady Social Enterprises, Inc., is a grocery store with retail and wholesale operations, deli and catering, job training, and wraparound support services. It was inspired by the 70-plus year history of Brady Faith Center’s engagement with generations of individuals and families in some of the community’s most impoverished neighborhoods.

“Brady Market is very grateful for this Fidelis Care grant,” said Brady Faith Center Director Kevin Frank. “We absolutely can’t do what we do without wonderful partners. For many who live in the community, Brady Market is the only place to get fresh fruits and vegetables. We plan to use the Fidelis Care funding to take the lead in collaborating with 20 neighborhood organizations to deliver meals for 220 families. One of the wonderful things about this program is that our partner organizations know who needs food support the most. It’s just one of the ways that we are more than a market in this community.”

Lombardo added, “We know that one meal is not going to solve a family’s food insecurity, but these grants give us an opportunity to connect people with agencies and organizations like Brady Market to help them find the resources they need for long-term solutions.”

Fidelis Care takes pride in supporting the vital work of Brady Market and the other food insecurity grant recipients across New York State because no one should suffer from hunger. Click here to see the full list of Fidelis Care food insecurity grant recipient organizations.

Screener Program Provides Support to Families Impacted by Social Determinants of Health

Invitation to Fidelis Care’s August Provider Office Hours (1)

Fidelis Care’s innovative SDoH screener program was launched two years ago as a grassroots health equity initiative to address conditions in the environments where people are born, live, work, and play that affect their health, well-being, and quality of life. Social Determinants of Health can affect a wide range of health risks and outcomes – particularly among vulnerable populations and in underserved areas.

The screener enables trained Fidelis Care representatives to assess an individual’s immediate needs and challenges related to SDoH through a brief series of questions covering areas such as access to transportation, food, and secure and safe housing. More than 450,000 Fidelis Care members have participated to date.


Click
hereto learn more about the different Social Determinants of Health and find available resources.

Learn how Fidelis Care impactsthe communities we are privileged to serve.

More News:


Invitation to Fidelis Care’s August Provider Office Hours

7/31/2024 • Posted by Provider Relations in Provider News

Invitation to Fidelis Care’s August Provider Office Hours (2)

Fidelis Carewill host three Provider Office Hours in August 2024. During the webinar,Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – August 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When: Thursday, August 8th – 9AM – 10AM EST
Click here to register*

Topic: Claims Overview

When: Thursday, August 22nd – 3PM – 4PM EST
Click here to register*

Topic: Fidelis Care and Wellcare Quality Programs

When: Wednesday, August 28th – 1PM – 2PM EST
Click here to register*

*Attendance will be limited to the first 300 registrants for each session.


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

The Claims sessions will include:

  • Appeals Overview
  • Coordination of Benefits (COB) Information
  • Online Resources and Tools

The Quality session will include:

  • Supplemental Data Submission (SuDs)
  • E-Connectivity
  • CAHPS
  • APV/MWOV
  • Member Outreach Initiatives
  • Med Adherence/RXEffect Tool
  • Measure Corner: EED,BCS,COL
  • Tip Sheet Review

Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visitContact Provider Relations on our website.


Invitation to Fidelis Care’s August Provider Office Hours

7/31/2024 • Posted by Provider Relations in Provider News

Invitation to Fidelis Care’s August Provider Office Hours (3)

Fidelis Carewill host three Provider Office Hours in August 2024. During the webinar,Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – August 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When: Thursday, August 8th – 9AM – 10AM EST
Click here to register*

Topic: Claims Overview

When: Thursday, August 22nd – 3PM – 4PM EST
Click here to register*

Topic: Fidelis Care and Wellcare Quality Programs

When: Wednesday, August 28th – 1PM – 2PM EST
Click here to register*

*Attendance will be limited to the first 300 registrants for each session.


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

The Claims sessions will include:

  • Appeals Overview
  • Coordination of Benefits (COB) Information
  • Online Resources and Tools

The Quality session will include:

  • Supplemental Data Submission (SuDs)
  • E-Connectivity
  • CAHPS
  • APV/MWOV
  • Member Outreach Initiatives
  • Med Adherence/RXEffect Tool
  • Measure Corner: EED,BCS,COL
  • Tip Sheet Review

Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visitContact Provider Relations on our website.

Invitation to Fidelis Care’s August Provider Office Hours (2024)
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